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How to make your return?
Watch the demo video to help you make a return:
- Once your return request has been made, our team validates your return and a "free return label" is sent to you by email.
- This one must be printed and then glued on your package.
- You only have to drop off your package in the Mondial Relay nearest you.
- You can follow in real time the routing of your return.
- You will receive an email to warn you that the package has been delivered to our premises.
- A refund or credit note will be made within 10 days of receipt of the package.